SSG offer a complete range of DBA solutions, including Onsite/offshore Services and
Remote DBA support for all versions (7, 8i, 9i, 10g & 11g) of Databases for any Platform.
We also offer all kind of monitoring scripts and tools to setup for getting proactive
alerts in advance to fix with Strong and Transparent SLA.
We are masters in Oracle Database Support and Remote DBA Support services from Oracle
Database versions 7.3 to Oracle 11g. Along with this, we also focus on ERP projects
for platforms such as SAP, Oracle Applications and local ERP system's related Database.
Oracle Database Consulting Services
Remote Oracle DBA Support Services
Oracle database upgrade services- including Oracle 9i, 10g, and 11g upgrades
Oracle Database Performance Tuning
Oracle Migration Services
Oracle staffing onsite or offsite, full-time or part-time, whenever you need them
(including weekends and holidays!) 24*7 Oracle experts on call
Database Support Service
SSG offers different Oracle database support services to meet your exact requirements.
SSG provides 24 X 7 support to your database or part-time service to assist your
in-house staff. SSG offers customized support services to suit your requirements.
Our standard support service includes the following database support activities
Initial and complete study of system
Continuous monitoring of database using advanced monitoring and alert tools
Routine health checks of database and proactive maintenance.
Emergency support for production outages
Guaranteed response to production outages (based on SLA)
Out of hours maintenance
Create and schedule the housekeeping jobs.
Regular database backups and validation of backups.
User and security management » Database growth planning and management.
Performance monitoring and periodic tuning.
Regular report on the activities performed and database health
The database support service is categorized based on the mode of support offered