SSG is a leading provider of IT Infrastructure Management Services for its global
clients. Our DBA Experts can assist you providing full on-site and off-site support
for database and ERP systems, whether you are managing a corporate IT system or running
a data center
Oracle Apps DBA consulting
Oracle Application is yet another complex ERP system, which requires skilled, experienced
and up-to-date Apps DBA to run the Oracle Application hassle free. SSG has a team
of expert Apps DBAs who have worked on different versions of Oracle Applications
ranging from 10.7 to the latest versions like 11i and R12. Our Apps DBAs have gained
wealth of knowledge and experience by working on different assignments for different
clients, constantly working on latest releases and sharing the knowledge and experience
among the team. This enables SSG to offer the best Apps DBA service to our clients.
SSG has its own scripts and tools to monitor and administrate Oracle Application
and/or database, which improves the efficiency of our DBAs and the benefit will be
passed on to the customer by offering cost effective services than any other vendors.
The quality focused SSG offers you the guaranteed and best service in the industry.
Remote Apps DBA Support Service
SSG offers world-class remote Apps DBA support services ranging from 24X7 support
to part-time Apps DBA support to assist your in-house staff. SSG offers a full-range
of support services to meet your requirements or can be tailored to suit your requirements.
The following activities are covered as part of remote Apps DBA support service.
Installing application patches.
Cloning of application environments.
Monitoring and administration of application servers.
Application security management.
Tuning Oracle Application.
Concurrent manager administration.
Registration of forms and reports.
Custom objects installations and maintenance.
Configuration changes management.
All database administration activities from Oracle DBA support service.
Note that SSG also offers on-site Apps DBA support for long-term requirements.
Oracle Apps Implementation DBA Service
SSG remote or on-site Apps DBA services for installation of Oracle Application and
support for implementation projects. Following are some of the tasks as part of Oracle
Apps Implementation DBA service.
Determine the hardware and software requirements.
Determine the installation type (single node or multi-node).
Install Oracle Application and apply latest cumulative updates.
Perform customer specific post installation tasks.
Assistance in data migration from legacy system
Define the backup strategy.
Provide support during implementation and go-live period. (Cloning, patching
Training and mentoring the customer staff
Deliver the complete document for activities performed.
Oracle Applications Upgrade Service
Oracle application upgrade is a very complex process, which involves Functional,
Technical Consultants and Apps DBA to perform technical upgrade. SSG Upgrade DBAs
have vast experience in upgrading from 10.7 or 11.0.3 to 11i and upgrading from lower
versions of 11i (Ex: 188.8.131.52, 11.5.9 or 11.5.8) to higher version of R12 on all
supported operating systems. The upgrade DBAs have good functional knowledge of application
and hence can fix the issues during and post upgrade easily. The tasks performed
as part of Oracle Application upgrade service are as below
Determine the hardware and OS requirements for new release.
Determine tech upgrade path and prepare project plan.
Assist functional consultants to perform pre and post upgrade tasks.
Upgrade technology stack and database as required.
Perform application upgrade.
Work on strategy to reduce the production downtime.
Provide post upgrade support.
High Availability & Oracle Apps DBA Expert Services
Apart from installation and routine administration of Oracle Application, there are
many other setups/configurations for which you will need expert Apps DBA services.
These are mainly complex ones and generally performed only once. SSG provides services
for these specialized setups and configuration. The consulting service is offered
for the following but not limited to these.
RAC + ASM with Oracle application.
Form server load balancing (Software load balancing).
Parallel concurrent processing (PCP).
Application server load balancing (Hardware load balancing).